CASE STUDY

How Performance Enablement Training Transformed Dealership Sales

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Overview

Empowering sales teams to boost appointment bookings and achieve remarkable ROI through targeted training and strategies.

The Challenge

Many dealerships face challenges in converting sales conversations into appointments, with a low conversion rate and inconsistent follow-through. This inefficiency hindered overall performance and revenue potential.

The Solution

Alexium implemented a tailored Performance Enablement Training program designed to refine sales techniques, enhance communication skills, and boost confidence. The training focused on turning every conversation into a potential appointment, supported by actionable strategies and real-time feedback.

  • 1 in 4

    conversations led to a booked appointment

  • 68%

    show rate achieved for scheduled meetings

  • 427%

    ROI delivered, showcasing the program's effectiveness in driving measurable results

THE FEEDBACK

“Alexium helped my team sell a half months target in 2 days. From the moment their people stepped into the dealership, they engaged with my staff with their high level of energy. Alexium coached my staff around making appointments over the phone and those skills have been retained by the staff. They helped qualify customers at the event and managed the influx of customers with composure and a smile. I will be using Alexium again and I would recommend you do too”

— Jon Dudok, General Manager, Canberra Toyota Gungahlin

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