Sales & Service
Training

Built for Dealerships. Backed by Experience.

Brought to you by

VACC and Alexium logos

Workshops
that Actually Work

The VACC Training Academy gives your team the tools to sell with confidence, serve with care, and lead with purpose. Designed by people who know the dealership floor, and what it takes to win
Whether you choose to join us online or bring us into your dealership, you’ll walk away with real skills, fresh energy, and results you can see.

Two Ways to Grow Your Team

1

Sales Stream

The game has changed.

Customers walk in knowing more than ever. They've done their research. They've already made half the decision.

This stream shows your team how to connect with today's buyer on their terms.

Sales Stream Training

You'll Learn How To

  • Read what customers really want
  • Build trust fast
  • Turn interest into action without the pressure

What's Included

  • Sales playbook
  • Objection-handling tools
  • Live coaching and feedback
  • Bonus: Manager's guide for ongoing support
2

Service Stream

Service isn't just about fixing problems. It's about making people feel looked after.

This stream helps your front-of-house team deliver an experience that brings people back and gets them talking.

Service Stream Training

You'll Learn How To

  • Communicate clearly
  • Build trust from the first call
  • Guide conversations with care
  • Turn good service into lasting loyalty

What's Included

  • Hands-on tools
  • Real-world scenarios
  • Coaching that sticks
  • Bonus: Printed resources your team will actually use

Delivery Format + Pricing

Online Program

Learn together, flexibly and deeply over time.

$8,000for up to 4 participants
$1,800per additional participant (Max 8)
Includes:
4 x 60 minute online sessions over 4 months
4 x 30 Minute team check-ins over 4 months Focused on real scenarios from the automotive industry
Reporting, accountability & action plans
Certificate of Completion

Onsite Workshop

High-impact delivery at your dealership.

$14,000for up to 4 participants
$2,600per person thereafter
Includes:
4 x 90 minute onsite sessions over 4 months
4 x 30 Minute Group Coaching Sessions over 4 months
Includes simulation-based activities that reflect real-world dealership situations
Led by a CoPilot—a high-performance coach focused on driving engagement and outcomes. Clear, actionable tasks to be completed between sessions. Printed playbooks + certificates
Manager strategy wrap-up

Why Teams Love It

It's Practical

It's Clear

It Works

And They Enjoy It

Ready to Book or Have a Chat?

Please fill out the form below to help us understand your needs and how we can assist you.

Got Questions?

Can we mix sales and service in one session?

What if my team is new?

Is this available outside Victoria?

Get in Touch

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